In 2000, developers purchased the crumbling, century-old Gladstone hotel to turn it from a skid row flophouse to an arts hotspot. They think it's empty... until they meet Marilyn, the chambermaid with a heart of gold; Shirley Ann, the cynical front desk clerk; and a motley crew of residents, including Marianne, an ex-bag lady with a sweet personality who has turned her room into a toxic zone. The developers come up with a plan: gradual restoration that would see staff and residents remain upstairs while the bar downstairs stocks designer drinks. It doesn't work. When Christina Zeidler inherits the mess but is committed to a "business model that includes social change," the hotel has the last word. City inspectors demand complete rewiring, the boiler blows up leaving the hotel without heat, ceilings leak, walls are crumbling and everybody's gotta go. Shot over five years with a cinema direct style, the directors have crafted a riveting and extraordinary human portrait of the effects of urban renewal upon the poor and the unintentional roles artists play in the process of gentrification. Presented with TO COSTCO AND IKEA WITHOUT A CAR